Select this option to initiate email order confirmations when initial orders are saved.

Subsequent invoices for the order, such as back order fulfillments, do not create additional order confirmation emails since the order has already been confirmed. Such fulfillments can, however, generate shipment confirmations.

Multi-recipient orders are considered a single order and only the buyer (not the recipient or ship-to) will be sent an order confirmation email.

Confirmations are queued for processing on the Email Confirmations tab in Fulfillment Manager.

HTML supports formatting, but some recipients may be unable to read it. To be on the safe side select Plain text.

Select the desired Order Confirmation Letter from the list.

Order Confirmation Letters are created in Setup > Customers > Create Letters.

You can modify this on an individual email if you need to.

If you want to send an invoice with the order confirmation, click , select the Crystal file InvoiceTemplate-NBC.rpt and click Open.

Select this option to initiate email shipping confirmations when an invoice is marked as shipped. Confirmations are queued for processing on the Email Confirmations tab in Fulfillment Manager.

• When CMS sends shipping confirmations, they go to the customer’s email address (not to a bill-to or ship-to email address).

You can cancel this feature for individual shippers who generate their own shipment confirmations. See Shipping > Carriers and Methods for more information.

HTML supports formatting, but some recipients may be unable to read it. To be on the safe side select Plain text.

Select the desired Shipment Confirmation Letter from the list.

Shipment Confirmation Letters are created in Setup > Customers > Create Letters.

You can modify this on an individual email if you need to.

If you want to attach a copy of the invoice with the shipment confirmation, click , select the appropriate Crystal Invoice Form, and click Open.