Complete this area of the Money screen only if you receive payment at the time of the order. Otherwise, use the Apply Payment window.
IMPORTANT! If this is a future ship order (the Fulfill Date is in the future), or a back order that the customer wants to prepay, you must select the Bill Delayed Items Now check box for the payment to be properly applied. This is particularly important for check payments, which must always be applied in full against the first invoice (as opposed to a credit card payment, which could be split between the portion of the order that ships immediately and that which will ship in the future).
To record payment:
1 From the Payment list, select the form of payment.
2 Click in the Amount box.
When you click in the Amount box CMS displays the balance due and additional boxes depending on the selected payment method. Verify the amount and complete the additional boxes as appropriate.
3 Review the payment history grid:
· Payment – The payment method
· Amount – The total amount due
· Apply Date – The date the payment is applied
· Cust Credit – The customer's credit balance, if any
· Created – The date the payment arrangements were created
· Capt Date – For credit cards or echecks, the date the payment was captured
4 Create scheduled payments, if desired. See Scheduling Payments for assistance with this step.
When scheduled payments are made with a credit card or electronic check, the future payments are automatically applied. Payments made with a paper check must be manually applied. See Manually applying a scheduled payment by check for more information.